Huntingdon Valley Dental Arts is proud to announce that we are officially accredited with the Better Business Bureau with an “A+” rating. Being a part of the BBB shows that our company supports the BBB’s efforts to promote truth in advertising and integrity in business. Here at Huntingdon Valley Dental Arts, we strive to provide each and every one of our patients with the highest level of service and care. As a result, we were able to meet all of the BBB’s standards necessary for accreditation as well as the high standards required to receive an “A+” rating. The following are the standards that must be met in order to be accredited with an “A+” rating.
Better Business Bureau Accreditation Process
There are 8 standards that every business must meet in order to be accredited by the BBB.
- Build Trust
- Establish and maintain a positive track record in the marketplace.
- The Company Must Advertise Honestly
- Adhere to established standards of advertising and selling.
- Tell the Truth
- Honestly represent products and services, including clear and adequate disclosures of all material terms.
- Be Transparent
- Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
- Honor Promises
- Abide by all written agreements and verbal representations.
- Be Responsive
- Address marketplace disputes quickly, professionally, and in good faith.
- Safeguard Privacy
- Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
- Embody Integrity
- Approach all business dealings, marketplace transactions and commitments with integrity.
Better Business Bureau Rating Factors
In addition to the accreditation standards, there are 7 areas that the BBB analyzes for every accredited business in order to assign an overall rating.
- Business’s complaint history with BBB.
- Type of business.
- Time in business.
- Transparent Business Practices
- Failure to honor commitments to BBB.
- Licensing and government actions known to BBB.
- Advertising issues known to BBB.
Dr. Zola Makrauer and the rest of the Huntingdon Valley Dental Arts team have shown excellence in every category, resulting in the business receiving it’s “A+” rating. For more information on the Better Business Bureau and their processes, feel free to visit their website.
A dental office’s credentials are exceptionally important when selecting one. Contact us today to book an appointment or inquire about any of our services.